Q. When can I expect shipment of my order?
A. Available or ready paintings/prints from Insight Arts, shipment reaches within 7 to 12 days across India.
For pre order OR custom painting request, it takes up to 15 – 20 days to deliver. You would get required updates through email or message once ordered.
Q. Will the Original paintings and prints signed by Artist?
A. Yes, Original paintings and prints will come with Artist signature.
Q. Will the prints come with a frame or without?
A. Paper prints come without frame. Canvas prints will come with rolled canvas and Canvas prints can stretched over a wooden frame ,we can called it gallery wrap. Charges of rolled canvas and gallery wrap will be different. Paper prints can not stretched over a wooden frame.
You can frame the paper prints with or without glass. It looks great without glass; you can see the texture of the paper, and it feels closer to an original artwork. But the drawback is that it is not as safe from water or stain-related accidents as a framed artwork. So you can make that choice depending on what is more important for you.
Q. Can I request a customize artwork?
A. Yes, we would like to do that.
Q. Is Insightarts GST registered?
A. Yes, we are GST registered.
Q. How to handle original paintings and prints?
A. You just need to clean it by synthetic brush. Keep away from direct sunlight.
Q. Are you interested to make portrait sketching?
A. Yes, we are interested to make portrait sketching in future.
Q. What would be charges of portrait sketch?
A. It is depend upon size and detailing of portrait. Please contact us for more details.
Q. Can I cancel my order?
A. You can cancel the order within 24 hrs. of product purchased. Once the product has packed and shipped order will not get cancelled. You need to put request for cancellation on given contact details.
Q. What is customize artwork?
A. A personalized hand painted original artwork to any standard size or custom size.